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General Information
What is Namlatic?
Namlatic is an online platform that allows you to search, compare, and book flights worldwide, following airline rules and Amadeus GDS booking standards.
Can I book both domestic and international flights on Namlatic?
Yes. Namlatic offers both domestic and international flight options from multiple airlines.
Do I need to create an account to book a flight?
Yes, creating an account allows you to manage bookings and access exclusive offers.
Is Namlatic available in multiple languages?
Yes. Namlatic supports English, French, and Arabic.
How do I contact Namlatic customer support?
You can reach us via our Contact Us page, or email: fly@namlatic.com.
Are the prices shown on Namlatic final?
Yes. All taxes and fees are included unless otherwise stated.
Can I search flights without booking?
Yes. You can search and compare flights without committing to a booking.
Does Namlatic have a mobile app?
Yes, our app is available on both iOS App Store and Google Play Store.
Does Namlatic offer personalized support for specific services?
Yes, you can request special assistance during booking or contact our support team after booking.
Booking Process
How do I book a flight on Namlatic?
Search for your route, select your preferred flight, enter passenger details, choose a payment method, and confirm your booking.
How do I know if my booking is confirmed?
Once payment is processed, you will receive an email with your booking reference (PNR) and e-ticket.
Can I reserve a flight and pay later?
No. Full payment is required at the time of booking.
Can I book flights for someone else?
Yes. You can book for another person as long as you provide their correct details.
How far in advance can I book flights?
Most airlines allow bookings up to 11 months in advance.
Do I need a passport for domestic flights?
No. A valid government-issued ID is sufficient for domestic flights if you are a citizen of that country.
What if I entered the wrong passenger details?
Contact our support team immediately. Some changes may be subject to airline fees.
Does Namlatic offer multi-city bookings?
Yes. You can book multi-leg trips in one transaction.
What if the price changes while I’m booking?
Airline prices are dynamic. The final price is confirmed before payment.
Payments
What payment methods do you accept?
World → Algeria: EUR (€) via VISA cards only. Algeria → World: DZD via VISA and CIB.
Can I pay in my preferred currency?
No. Currency is determined automatically based on your departure and destination.
Is it safe to pay on Namlatic?
Yes. All transactions are encrypted and processed through secure payment gateways.
Do you accept PayPal?
Currently, PayPal is not supported.
What happens if my payment fails?
You will be prompted to try again or use a different payment method.
Will I be charged immediately after booking?
Yes. Full payment is charged at the time of booking.
Can I get an invoice for my booking?
Yes. An invoice is automatically sent to your email after payment.
Are there additional bank charges?
Some banks may charge foreign transaction fees. Please check with your bank.
Do you store my card details?
No. Payment details are not stored on our servers.
Is installment payment available?
Currently, we only support full upfront payments.
Cancellations & Modifications
Can I cancel my booking?
Yes, subject to airline fare rules. Some fares are non-refundable.
How do I request a cancellation?
Use the “Manage Booking” section or contact our support team.
Are there cancellation fees?
Yes. Fees depend on the airline and ticket type.
How long does it take to receive a refund?
The refund process and processing is instantaneous on the namlatic.com platform; funds may take between 2 and 15 business days to appear in your account, depending on the airline’s terms and your bank.
Can I change my travel dates?
Yes, but changes may incur airline fees and fare differences.
Can I change the passenger name?
Most airlines do not allow name changes. Please contact support for assistance.
What if my flight is canceled by the airline?
You will be entitled to a refund or rebooking as per the airline’s policy.
Can I upgrade my seat after booking?
Yes, subject to airline availability and fees.
Baggage & Travel
What baggage allowance is included?
Baggage allowance depends on your fare type and airline rules.
Do I need to print my ticket?
An e-ticket on your phone is usually accepted, but check airline rules.
What documents are required for international travel?
A valid passport, visa (if required), and any destination-specific documents.
What should I do if I miss my flight?
Contact the airline directly. Namlatic cannot guarantee refunds for missed flights.
Are pets allowed on flights booked via Namlatic?
Yes, if the airline allows pet travel. Fees may apply.
How early should I arrive at the airport?
At least 2 hours before domestic flights and 3 hours before international flights.